Integrate AWS DevOps Agent with third-party tools using Amazon EventBridge
AWS published a walkthrough that uses AWS CDK, Amazon EventBridge, AWS Lambda, and DynamoDB to send AWS DevOps Agent investigation events to Jira Cloud. The Lambda function creates a Jira issue on Investigation Created, stores the mapping from task_id to issue key, and appends comments for later state changes. Credentials are kept in AWS Secrets Manager, and the post says the same pattern applies to ServiceNow and PagerDuty.
What changes for platform teams
A platform team that runs AWS DevOps Agent can follow investigations in its existing ticketing tool by adding an EventBridge rule and a Lambda target, without changing the agent. The destination-specific logic lives in the Lambda code, so swapping tools mainly means rewriting that function.
Read the original at AWS DevOps Blog ↗
written by claude-haiku-5-5, prompt 7cbe154, checked by publish rules