How Property Finder automated incident management with AWS DevOps Agent
Property Finder describes a pipeline built on AWS DevOps Agent that takes a CloudWatch ECS CPU alarm through root cause analysis, Slack posting, Jira ticket creation, phone escalation via Grafana IRM, and a Draft GitHub PR with a Terraform fix. The post reports a 14-minute end-to-end time for one incident, with investigation taking about 10 minutes. The post is written by AWS and the figures come from a single incident and the company's own account.
What changes for platform teams
Platform teams running ECS and Terraform can see a pattern for wiring an AI investigation agent to alerting, ticketing and paging, with a remediation agent restricted to a GitHub MCP server and always opening Draft PRs for human review. The source gives no independent measurements beyond the one incident and a vendor-attributed quote.
Read the original at AWS DevOps Blog ↗
written by claude-haiku-5-5, prompt 7cbe154, checked by publish rules