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ServiceNow Now Platform

4.13.xcurrent · 2026-10-13

ServiceNow's platform for building workflow applications on a shared data model spanning IT, HR and customer service, with App Engine for low-code apps and scoped apps for custom code.

governance vendor-owned·license commercial·vendor ServiceNow
platformEnterprise app platforms
alternatives2

Both are system-of-record platforms you build on; Salesforce starts from customer data, ServiceNow from IT, HR and service workflows.

Microsoft Power Platformno release recorded

ServiceNow suits enterprise workflow on its own data model; Power Platform suits process apps across Microsoft 365, with broader connectors.

other coverage
Creator Toolbox - Managing Dev on ServiceNow Part 2 (ServiceNow Developer Blog, 2021-04-27)
No case notes yet. Know of a public postmortem or case study? Tell us.
releases2change lines typed from the source notes
4.13.x2026-10-13minor++**sharesource

ServiceNow SDK SDK 4.13.x Patch Notes

ServiceNow released SDK 4.13.x patch changes. The release adds table support for db_object_id in bootstrap and for configuration_access, and adds a protectionPolicy option for sys_security_acl_role. It fixes an OAuth CSRF issue by restoring cookie replay and binding CSRF lookup to the exact session, and it also fixes a now-ux-globals Array.from polyfill requirement and a TypeScript error during UI type-checking.

platform teams Platform teams that use the ServiceNow SDK should pick up the OAuth CSRF fix, which is a security fix in the SDK itself. Teams managing ACL rules can use the new protectionPolicy option on sys_security_acl_role, and telemetry events no longer have person profile processing applied.

written by claude-haiku-5-5, prompt 7cbe154, checked by publish rules

  • Added table support for db_object_id in bootstrap and for configuration_access.added
  • Added a protectionPolicy option for sys_security_acl_role.added
  • Fixed an issue requiring an Array.from polyfill in now-ux-globals.fixed
  • Fixed an OAuth CSRF issue by restoring cookie replay and binding CSRF lookup to the exact session.fixed
  • Bumped isomorphic rollup dependency.other
  • Improved telemetry client safety across SDK version boundaries.other
  • Build/tooling fix to eliminate a TypeScript error during UI type-checking.other
  • Disabled person profile processing on telemetry events for improved privacy.other
8 lines2 added2 fixed4 othertyped from the source notes
4.13.02026-09-23minor++**sharesource

ServiceNow SDK SDK 4.13.0

ServiceNow SDK 4.13.0 adds support for adding an index to an existing table during table augmentation. It also changes augmentation so it no longer overwrites platform-set columns such as access flags. The release fixes an inline script scriptActive field update and a label cache bug that could produce stale labels.

platform teams Teams building ServiceNow apps through the SDK can add indexes to existing tables without losing platform-managed columns like access flags. Teams should review any augmentation scripts that relied on the earlier overwrite behavior.

written by claude-haiku-5-5, prompt 7cbe154, checked by publish rules

  • Table augmentation now supports adding an index to an existing table.added
  • Augmenting an existing table no longer overwrites platform-set columns like access flags.added
  • Inline script scriptActive field is now updated correctly.fixed
  • Resolved a label cache bug that could produce stale labels.fixed
10 maintenance lines (dependency bumps, CI, tests, docs)
  • Hoisting support extended to Try/Catch and Data-in-Process (DIP) blocks, with docs for the hoisting use case.maintenance
  • EndFlow is now supported inside a Catch block.maintenance
  • Variant overrides and variant-specific activities — a playbook can now express variants with their own activities and per-variant overrides on shared activities.maintenance
  • New Go Back activity for navigating back to a prior step in a playbook, with a build-time diagnostic for the variant evaluation point.maintenance
  • IsIdealPath on decision branches — mark the intended happy-path branch on a decision.maintenance
  • Automation plan pills — support for automation plan pill references in playbook fields.maintenance
  • Image attachment support on playbook activities.maintenance
  • Public playbooks — support authoring playbooks that expose a public API.maintenance
  • Activity action-overrides for customizing activity actions per playbook.maintenance
  • Fixes: empty args in a variant-override startRule After() on transform; validation for mandatory activity inputs and experience properties; corrected JSDoc @since versions.maintenance
14 lines2 added2 fixed10 maintenancetyped from the source notes